Privacy Policy

Effective Date: April 10, 2025

This Privacy Policy describes how Xolvion (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website https://xolvion.com/ (the “Site”) and use our services, including AI consulting, digital products, AI-powered tools, and the AI for Kids Initiative (collectively, the “Services”).

1. Information We Collect

We collect different types of information depending on how you interact with our Site and Services:

  • Personal Information You Provide Directly: This includes information you provide when you:

    • Create an account: Name, email address, and potentially other contact details.
    • Make a purchase: Name, billing address, shipping address (if applicable), email address, phone number, and payment information (processed securely by third-party payment processors like Stripe; we do not directly store your full payment card details).
    • Subscribe to our newsletter: Email address.
    • Contact us: Name, email address, and the content of your inquiry.
    • Participate in quizzes or surveys: Your responses and potentially identifying information.
    • Use our AI tools (e.g., InsightScribe, Content Strategist GPT, Trend Engine): The content you input (e.g., audio/video files, text prompts, keywords) and the generated output.
    • Engage with the AI for Kids Initiative: Depending on the tool, this may include your child’s name, age, learning progress, and interaction data (with parental consent, as outlined in Section 6).

  • Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:  

    • IP address.
    • Browser type and version.
    • Operating system.
    • Referring website.
    • Pages you visit on our Site.
    • Date and time of your visit.
    • Usage data related to our Services and AI tools.
    • Information collected through cookies and similar tracking technologies (please see our Cookie Policy below for more details).

2. How We Use Your Information

We use your personal information for various purposes, including to:

  • Provide and maintain our Services: To enable you to access and use our Site, digital products, AI tools, and consulting services.
  • Process transactions: To fulfill your orders for digital products and consulting services, and to manage payments.
  • Communicate with you: To respond to your inquiries, provide customer support, and send you important notices and updates about our Services.
  • Send you newsletters and marketing communications: With your consent, to inform you about new products, services, promotions, and valuable insights. You can opt-out of these communications at any time.
  • Personalize your experience: To tailor content, recommendations, and features based on your interests and usage of our Services.
  • Improve our Services: To analyze website traffic, user behavior, and the performance of our AI tools to enhance their functionality and develop new features.
  • Ensure the security of our Site and Services: To detect and prevent fraud, unauthorized access, and other illegal activities.
  • Administer quizzes and surveys: To understand user needs and preferences and provide relevant recommendations.
  • For the AI for Kids Initiative (with parental consent): To provide age-appropriate learning experiences, track progress, and ensure a safe and productive environment for children.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: We engage third-party service providers to assist us with various functions, such as payment processing (e.g., Stripe), website hosting, email marketing, analytics, and customer support. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
  • With Your Consent: We may share your personal information with third parties when we have your explicit consent to do so.
  • Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, and other purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include: 

  • Using secure server infrastructure.
  • Implementing encryption protocols (e.g., SSL/TLS) to protect data transmitted between your browser and our Site.
  • Regularly reviewing and updating our security practices.
  • Ensuring that third-party service providers we work with also maintain appropriate security measures.

Please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

5. Your Rights Regarding Your Personal Information

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request. 

6. Specific Provisions for the AI for Kids Initiative

Protecting the privacy of children is especially important to us. When using the AI for Kids Initiative, we adhere to applicable laws such as the Children’s Online Privacy Protection Act (COPPA) in the United States and relevant regulations in India.

  • Parental Consent: We will obtain verifiable parental consent before collecting, using, or disclosing any personal information from children under the applicable age limit.
  • Information Collected: We will only collect information from children that is reasonably necessary for them to participate in the learning activities provided by the AI for Kids Initiative. This may include their name, age, learning progress, and interaction data within the tools.
  • How We Use Children’s Information: We use children’s information to personalize their learning experience, track their progress, and ensure the safety and effectiveness of the educational tools.
  • Sharing Children’s Information: We will not share children’s personal information with third parties except as necessary to provide the Services (e.g., hosting providers) or as legally required. We will never share children’s personal information for marketing purposes without explicit parental consent.
  • Parental Rights: Parents have the right to review their child’s personal information, request its deletion, and refuse to allow further collection or use of their child’s information.

For any inquiries related to the AI for Kids Initiative and children’s privacy, please contact us using the information provided below.

7. Cookies and Similar Tracking Technologies

Our Site uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. 

10. International Data Transfers (If Applicable)

If you are accessing our Site and Services from outside of India, please be aware that your personal information may be transferred to and processed in India, where our servers are located. Data protection laws in India may differ from those in your country. By using our Site and Services, you consent to the transfer of your personal information to India. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.  

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.  

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  

Xolvion

Address: Austin, TX, USA
Phone: 512 630 0938
Email: support@xolvion.com

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.