Our Digital Product Refund Policy
At Xolvion, we’re dedicated to delivering high-impact digital resources that empower professionals and businesses to grow, accelerate, and thrive. All of our products — including ebooks, guides, and digital tools — are delivered electronically and accessible immediately after purchase.
Because of this, all sales are final. However, we know things happen — and we’re here to help if you run into issues.
We’ll happily review your request if:
- You’re experiencing a technical issue preventing you from accessing your purchase
- You believe the product was misrepresented based on its description
If this applies, please contact us within 7 days of your purchase. We’ll work with you to resolve the issue — and if appropriate, we’ll offer a refund or store credit.
Please note: We do not offer refunds for:
- Change of mind after purchase
- Accidental purchases
- Claims made after the 7-day window
- Products that have already been downloaded or fully accessed
We want every Xolvion customer to feel confident and supported. If you’re unsure whether a product is right for you, check out our previews and descriptions — or reach out to our team before purchasing. We’re happy to help.
Need help?
Email us at support@xolvion.com and we’ll get back to you within 1–2 business days.